Restaurant Marketing: Call me an ogre, but I couldn’t find any reason at all to tip my waiter at the Alchemist & Barrister Pub/Restaurant in Princeton, NJ.
I believe a gratuity is a payment for “service”—for being served at a table in a hospitable, courteous and timely manner. If I didn’t want this “service” then I’d have gone to a buffet. So, here are the reasons why I didn’t tip:
1. Not familiar with the restaurant or the menu, the waiter couldn’t really give me an exciting recommendation of what to eat.
2. Waited 30 minutes for the order to come out and in that time was not offered anything other than our initial drinks
3. No update on how the “slow” order was progressing (quarter herb roasted chicken)
4. No bread was offered and served while going through the agonizing 30 minute wait.
5. No refresh refills on the two drinks during that time
6. Pretty much ignored during the 30 minute wait.
7. No apology.
Thus…no tip.
Posted by jcohen in
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